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These legal terms set out how rajamacan operates, what rights you hold as an account holder, and how we handle your data and transactions. Access to this platform depends on local law and is available only where permitted in your region.
Our legal framework covers every interaction you have with this platform — from the moment you open an account through to how we retain and handle your records. We apply these terms consistently across all supported payment contexts, including OVO wallet transactions, Bank Transfer reference entries, and QRIS scan confirmations. Each of these creates a transaction record that sits inside your account history and is subject to the data handling rules described below. Where local law restricts access or specific features, those restrictions take precedence. We do not override jurisdiction requirements, and eligibility for any account function depends on where local law permits it. If you are in a region where access is not available, account registration is not offered to you. These terms apply to the site at rajamacan and all pages within it. They do not cover third-party services you reach through external links. We update these terms when our operations change; the version shown on this page is the one currently in effect. Continuing to use your account after an update means you accept the revised terms. If you have questions about a specific clause, the support contact paths listed further down this page are the right place to start.
OVO transaction records are stored in your account history and covered by our data retention policy.
Bank Transfer reference numbers are logged against your account and available for review in your transaction record.
QRIS scan confirmations are timestamped entries in your wallet history, subject to the same policy terms.
Not every interaction on rajamacan falls under the same policy clause. Understanding the scope helps you know where to look when a question comes up — whether it concerns your account, a transaction, a page on this site, or a service run by a third party.
Login, session handling, and account-level settings are fully within scope. Any change to your access credentials or account status is governed by these terms and recorded in your account activity log.
Deposits and withdrawals processed through OVO, Bank Transfer, or QRIS are covered. The record of each transaction is held in your account and subject to our data retention rules as described in this policy.
Pages, game lobbies, and support materials published at rajamacan are within scope. We are responsible for the accuracy of information we publish here; updates appear on the relevant page when terms change.
Links to external services, game studios, or payment processors operate under their own terms. Once you leave rajamacan, this policy does not apply. We do not control and are not responsible for third-party policies.
As an account holder, you have concrete actions available to you at any point. Reviewing your transaction history is the most direct one — every OVO transfer, Bank Transfer entry, and QRIS confirmation is logged and visible after you log in. If you believe a record is incorrect, you can raise a correction request through our support channel, and we will check the logged entry against the payment reference you provide. Changing personal details on your account — such as a registered contact address — is handled through the account settings section after login. We verify the change against your existing account record before applying it. If you want to understand what data we hold about you, submitting a written request through the support contact listed on this page is the correct path. We respond to those requests within the timeframe described in the policy details above. Every right here is practical and process-backed, not a statement of intent.
Log in and open your transaction history. Every OVO, Bank Transfer, and QRIS entry is timestamped and listed there. Use the payment reference shown to match against your own records if a discrepancy arises.
Head to account settings after login to update registered contact information. We verify each change before saving it. If the update involves identity-linked details, support will guide you through the verification step.
Any question about how we apply these terms can be sent through the support contact on this page. Include your account reference and the specific clause you are asking about so we can respond precisely and without delay.
To understand what account and transaction data we hold about you, submit a written request via the support channel below. We handle these requests following the retention and access rules described in this policy.
If a specific clause in this policy raises a question, or if you need to act on a right described above, these are the contact paths we maintain. Please include your account reference in any message so we can locate your record quickly and respond to the specific point you are raising.
Open the chat window from any page on rajamacan. This is the most direct path for account-level policy questions — have your account reference and relevant transaction detail ready.
Send your policy question or data request by email to our support address listed in your account dashboard after login. Include the clause reference and your account ID for a faster, precise response.
Many policy-related actions — reviewing transaction records, updating contact details, checking your current account status — are available directly in your account dashboard without needing to contact support first.
We apply consistent data practices across every account interaction — from the cookies that keep your session active to the way we retain transaction records tied to OVO, Bank Transfer, and QRIS payments. Understanding each area helps you use your account rights confidently.
We use session cookies to keep you logged in during a visit and preference cookies to remember your account display settings. You can manage cookie permissions through your browser settings. Disabling cookies may affect how certain account pages function.
Payment records — including OVO wallet entries, Bank Transfer references, and QRIS confirmations — are retained for the period required by applicable rules and are accessible in your account transaction history at any time after login.
Access to your account is protected by your login credentials. We do not share account data with third parties outside what is required to process your transactions. If you suspect unauthorised access, contact support immediately using the chat path above.
To request a correction to stored data or to ask that certain non-required records be removed, submit a written request through the support channel. We will confirm what can be changed under our retention obligations and act on eligible requests.
These questions come up most often when account holders review the legal terms. Each answer is specific to how rajamacan applies this policy — not a general industry answer.
Yes. Every transaction you complete through OVO, QRIS, or Bank Transfer is recorded in your account history and falls within the scope of this policy. The timestamp and payment reference for each entry are stored and accessible after you log in.
Log in to your account and open the transaction history section. Each entry — OVO, Bank Transfer, or QRIS — is listed with a timestamp and reference number. If a record appears incorrect, raise it through live chat or email support with the reference included.
Yes. Send a written request through the support email shown in your account dashboard. State clearly which data you are asking about and include your account reference. We will confirm what is eligible for correction or removal under our retention obligations and act accordingly.
Continuing to use your account after we publish an updated version of these terms means you accept the revised version. We note when changes take effect on this page. If a specific change raises a question, contact support before continuing so we can clarify.
No. Once you navigate away from rajamacan to an external service, that service operates under its own terms and privacy practices. We are not responsible for how third-party pages handle your data or what policies they apply.
Access to this platform depends on local law and is available only where it is permitted in your region. If local law restricts access, account registration is not offered to you. Eligibility is determined by jurisdiction, not by any action you can take on this page.