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This page sets out how rajamacan collects, uses and protects the information tied to your account — from the moment you register through every OVO, QRIS or Bank Transfer transaction you make. Your data belongs to your account; we handle it with care, and this policy explains exactly what that means in practice.
rajamacan collects only the information needed to run your account and verify your transactions. That means your registration details, device identifiers used during login, and the payment records attached to deposits and withdrawals — including reference numbers from Bank Transfer, confirmation tokens from OVO, and scan records from QRIS. We do not sell your personal information to third parties, and we do not share it with anyone outside the platform except where required to process your transactions or comply with a legal obligation applicable in your region. We keep your data for as long as your account remains active and for any additional period required under local law. When you close your account, we follow a structured retention schedule before permanent deletion. Cookie data collected during your browsing session is used to maintain your login state and serve the correct account view — it is not used for cross-site advertising profiles. Availability of this service, and the data rights attached to it, depends on local law and the eligible regions where rajamacan operates. If you have a question about how your data is handled, the contact paths at the bottom of this page are the right place to start.
OVO transaction records attached to your account
QRIS scan confirmations stored as payment evidence
Reference numbers retained for withdrawal verification
Device identifiers used to maintain your session securely
Not every interaction on the platform falls under the same data rule. The table below separates what this policy directly governs from areas that sit outside its scope — so you know exactly which questions to bring to us and which to direct elsewhere.
Login credentials, session tokens and device records are within scope. We control how these are stored and can respond to your requests to review or correct them through the account settings page.
Payment data tied to OVO, QRIS and Bank Transfer deposits or withdrawals falls inside this policy. We retain these records as evidence you can request; third-party payment processors hold their own records under their own terms.
Game titles, table listings and lobby content are platform-level assets, not personal data. They are outside the scope of this privacy policy and are governed instead by our general terms of use.
Links to external services, payment gateway pages and game studio environments operate under their own policies. Once you leave the rajamacan domain, this policy no longer applies to the data those services collect.
Your account gives you direct access to several data actions without needing to contact support first. From the account dashboard after login, you can view the transaction history tied to your OVO, QRIS and Bank Transfer activity — each entry shows the reference number, amount and status we hold on file. If a detail looks incorrect, the account settings page has fields you can edit directly; for changes that require identity verification, submit a correction request through the support channel and we will process it in line with our standard procedure. If you want to understand what data we hold on your specific account, send a data inquiry to the privacy contact path listed in the support section below. We will respond within the timeframe required under applicable local rules. Closing your account is handled through the same support route — you request it, we confirm the retention schedule that applies, and deletion follows once that period expires.
Open the transaction history in your account dashboard to see every payment record we hold — OVO confirmations, QRIS scans and Bank Transfer references are all listed there.
Edit basic profile fields directly in account settings. For changes that need identity verification, submit a correction request through support and we will handle it from there.
Send a data inquiry to our privacy contact route. We respond within the timeframe required by the rules that apply to your region — no need to restate your full account history, just include your registered email.
Close your account through the support channel. We will confirm what retention period applies to your records and let you know when deletion is scheduled to complete.
Questions about your data, correction requests and account-closure inquiries all go through the same support paths. Use the route that suits you — live chat for quick questions, email for formal data requests that need a written response, and the account help page for self-service steps you can complete without waiting.
Open the chat widget from any page while logged in. Use this for quick clarifications about what data we hold or how a specific transaction record appears in your account.
Send a formal data inquiry or correction request to our support email. Include your registered email address and the specific record or detail you are asking about so we can locate it without delay.
The account settings area after login has self-service options for profile corrections, password changes and viewing your transaction history — start here before raising a support ticket.
Handling your data responsibly means being clear about what we keep, why we keep it, and who has access to it. Every account on rajamacan is protected at the session level — login tokens expire after inactivity, and payment records are stored in a way that is visible to you but not editable by anyone other than the account holder or our verified support team acting on a confirmed request.
We use session cookies to keep you logged in and to serve the correct account view. We do not use third-party advertising cookies or build cross-site profiles from your browsing activity on this platform.
Active accounts retain transaction records and login history for the period required under local law. When you close your account, a structured retention window applies before we permanently delete your data.
You access your own records through the account dashboard. Our support team can view records only to resolve a confirmed request from you — they cannot edit payment history or alter account credentials without your explicit instruction.
Profile corrections and data inquiries go through the support channel. We match the request to your registered account, apply the change or provide the requested information, and confirm completion in writing.
Below are the questions we hear most often about how rajamacan handles account data, what rights you have, and how to act on them. If your question is not covered here, the support routes in the section above are the right next step.
We collect the registration details you submit — name, email address and the contact information used to verify your account. We also record device identifiers during login sessions and the payment references attached to your OVO, QRIS and Bank Transfer transactions. We collect only what is needed to run your account.
Yes. Open the transaction history section in your account dashboard after login. Every OVO confirmation, QRIS scan record and Bank Transfer reference tied to your account is listed there with its status and reference number. If a record looks wrong, start a correction request through support.
We follow a structured retention schedule aligned with the local legal requirements that apply to your region. When you close your account through support, we confirm the retention period that applies to your records and let you know when deletion is scheduled. Availability depends on local law and eligible regions.
We do not sell your personal information. Data is shared only where necessary to process your transactions — for example, passing a reference number to a payment processor handling your Bank Transfer or OVO withdrawal — or where required by a legal obligation in your region. Game studio providers handle their own session data under their own terms.
Basic profile fields can be edited directly in account settings after login. For corrections that require identity verification — such as a name or email change — submit a request through the support channel. Include your registered email and the specific detail to correct; we will process it and confirm in writing.
Send a data inquiry to our support email or live chat. Include your registered account email so we can locate your records quickly. We respond within the timeframe required under the rules applicable to your region. Your rights under this policy depend on local law and where rajamacan is available.